I’m really hitting all areas of my business lately. And one thing I’m going to be working on is customer service.  Making lasting connections with your customers in Direct Sales is imperative to your longevity.

Anyone can make a quick sale. But how do you get those people to KEEP you in their digital “Rolodex”? We are all so busy these days. My worst fear is that a customer of mine would be asked, “Who was your consultant?” And they would reply, “I don’t know!”. I do everything I can to try and make that lasting connection so that never happens.

So, sometimes I get a phone number, but no email. I was trying to figure out how I could connect with those customers in a non-confrontational way. So here is what I came up with.

From now on, I am going to start texting this picture to each and every customer I have. And then type the following below it so they can click on the link to get to my customer page 🙂




Melissa Fietsam, 

Independent Senior Executive Director at Thirty-One Gifts



Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

Join My Team!









Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s