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Keep track of your contacts!
It is SO important to keep track of every aspect of your business in direct sales. How many times do you get a lead for a booking or potential recruit, write their information on a piece of paper, and then LOSE it??!! That is just not affordable in our business.
I have completely changed my business by implementing some of the ideas from Belinda Ellsworth’s Power Hour trainings. It took me 6 month to perfect my system, but my business is now a well oiled machine. I work efficiently and effectively on every aspect of my business that NEEDS my attention:
3. Hostess Coaching
4. Customer Care
Check out this video to see how YOU can organize your own business. Because let’s face it, these four areas are the foundation of our business. And if you’re not taking care of the foundation of your business, you will struggle.
I have never been more successful, confident, and EXCITED about my business than ever before. and it is ALL due to this system!
Here’s examples of the files I have created to track booking leads, recruiting leads, VIP customers, and my personal marketing plan:
If you would like access to all these files, they can be found here:
So I have an awesome project to announce that I have been working on for 6 months! We have finally finished and are ready to launch it! This is the ultimate direct sales planner.
There are 4 separate files: for ANY directors and above, for ANY consultants, and then ones specifically for Thirty-one Directors and Thirty-One consultants. So find the one that works for YOU!
In it, you will find checklists for:
1. tax purposes
2. mileage tracking
3. to do lists
4. team reminders
5. Holiday calendar with events (like nurses week and such) so you can plan your business
6. password log in tracker
7. team incentive tracker
8. customer give a way tracker
***and MUCH MUCH MORE!
So would you like to see a video? Here you go!
You can order the planner at our Etsy shop:
If you have any questions, lease let me know! We will uploading TONS of files very soon! So check back! We will be uploading holiday files, hostess packet files, guest packets, lead packets, and much more!
Here’s a sneak peak at just one of the files in our Thirty-One Director Planner:
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Teachers have a ton of classroom expenses and I can help you ease some of those expenses with a Thirty-One Fundraiser!
Host a Thirty-One party and use 30% of ALL SALES for classroom supplies!
There are a few ways to do this:
1. Online link to your party. So friends and family from everywhere can place orders
2. Facebook party so you can invite friends and family and I can help generate sales for you
3. Home Show
4. Catalog party
5. Set up in your classroom and invite all your co-workers
6. Or a combination of any or all of the above!
If you would like to set up your classroom fundraiser today, fill out the survey below and let’s get you started! Not local, NO WORRIES! I can help you no matter where you live!
If you are in direct sales, you are probably at the post office quite a bit. Check out my new post office bag. I’m going to tell you WHY I have it, WHAT is in it, and what it can do for you!
Almost every time I go into the post office, I forget something:
~ a pen
~ a marker
~extra tape to close a package securely
And I’m not the only one! Every time i go in, someone asks the postal workers for one of the above items.
So as much as I am there, why not use it to my advantage?
I asked the postal workers if I could leave my pens with my business information and they were happy to let me. One less person to ask THEM for one, right?
Then I started leaving a couple mini catalogs along with them every time I was there.
So I got to thinking, I should have a BAG just for the post office! And this is what I put in it:
1. mini catalogs
2. pens with business information
3. packing tape
4. sharpie markers
5. box markers
6. address labels
Now every time I go to the post office, I will be the most helpful person in there. I will talk to whoever I can, help whoever I can, and give as many people as I can my business information!
So now you need a bag that advertises your business! If you sell:
Mary Kay…you could write Got Make Up? or…Dream Pink
There’s so many fun things you could come up with to advertise your business in a FUN way, be helpful to others around you at the post office, never forget anything for yourself, AND…do some advertising!
And if you are ready to order…head on over to www.buymybags.com and get your own organizing utility tote today!!
You take your car everywhere. Why not use it to market your business? I have gotten countless leads and sales for my business by having this sticker on the back of my car.
Here is my car decal:
You run to the:
~picking kids up
~dropping kids off
~stuck at trains
…the list goes on and on!
Wouldn’t you rather be stuck at a light or train with someone looking at your business information? I even got a vendor fair booked while I was waiting to pick up my son from school one day. I feel like this is just something natural that every person that owns their own business should have. You and your car are a walking billboard! Just like you should be carrying your product with you everywhere you go…so should your CAR!
This is the place I ordered my car decal from, cost me about $20:
How good is your customer service when picking up the phone? I store all my customers in my phone with a 31 before their first name, like…31Teresa Smith. That way, I know immediately when it pops up that it is a 31 customer. And I do not pick up the phone and say HELLO. I say, HI TERESA!! Just one way to make your customers and hostesses feel extra special!!
Also, with that 31 in front of their name, if I am doing a booking blitz, I just have to scroll through the 31’s…not my whole contact base!!!
work SMARTER…not HARDER
Making your customers feel special is the key to great customer service. Remarkable customer service is what will keep your customers coming back to YOU over all the other consultants.
Also, with every single customer order, I send a hand written THANK YOU note in the mail. I tell them their expected delivery date, thank them for their business, and send a business magnet with my information on it. I choose to put this in the mail because I do not want it to get lost in their bags of product that I deliver. I want them to get something in the mail other than a bill! Something to make them smile and say, “hmmmm….”. Set yourself apart!
Here are the business magnets I order from http://www.vistaprint.com:
Handing out mini catalogs:
Everybody always asks me…WHAT DO YOU SAY….when you hand out mini catalogs??
“I just don’t know what to say”
Ready for it??? This is monumental…this is going to be a turning point in your career….pay very close attention…..you ready for it????…………….. “Do you mind if I leave this with you?”
-she’ll say……. “Sure, what is it?”
-and you’ll say…. “I sell purses, this is our mini catalog and a $5 coupon for you!”
**if she acts interested at all, you say…if you write your name and email down I can add you to my newsletter and monthly drawing. I give away one free gift a month for my brand new customers. A great way to remind yourself to do this is to put a post it note on the front of each mini catalog. Here’s the form I use to get their contact information BACK:
Make little goody bags. All you need to make your own is:
-a mini catalog
-an opportunity flier or post card
-and a business card with a Coupon on it
#1 Where do you put the mini catalogs?
IN YOUR PURSE!!
IN YOUR CD VISOR
IN YOUR FRONT SEAT
**every Sunday….make up 25 mini’s….and put half of them in your purse and half of them in your CAR! Your job each week is to hand out 25 mini catalogs a week to complete strangers…
Who do you leave them with??
*** EVERYONE!!!! When you go into the…
-Grocery store, give it to the teller
-Bank, send it in the tube
-Gas station, give it to the clerk
-Library, give it to the lady checking you out
-Walmart, give it to the cashier
-Doctor, leave some for the staff
-Dollar store, give to the cashier
-WORK…leave in the BATHROOMS, breakrooms…
-Servers….attach your bill to the mini catalog
ANYONE you come into contact with. And when you get really good at this…you not only go into the dollar store you intended to, but you go into the store NEXT DOOR! Why not? You’re already THERE!
AND WHAT DO WE SAY WHEN WE HAND THEM OUT????? “Do you mind if I leave this with you???”
Now one more thing that’s fun to do……
You CAN get some kiddy looking goody bags and a sticker book, mini notepads, and a pack of 64 crayons at your dollar store. Put some stickers, two sheets of paper folded over, 2 crayons, and a mini catalog packet. Hand them to rowdy kids in stores-the moms will love you 🙂
These are my goody bags below. Easy to keep nice and neat in these 5×8 zip lock bags. You can order these for very cheap on eBay!
So here is a new twist to an old trick on our “fish bowl” marketing from a very good friend of mine, Melanie Moore, Networking Strategist (find more information about Melanie Moore below). We call them Fish Bowls because that is originally what we used for people to drop slips or business cards into.
What is a Fish Bowl?
This is just a “basket”, of any kind, that you can leave at local businesses to gain contact information from their customers.
Here is a 3 minute video you can watch that I made for my team…all about how to set up your own “fish bowls” or business baskets at local businesses.
WHY would you do this?
You are making connections with the employees. I walk in, ask to speak to the manager, and ask if I can buy a gift certificate for their business and do a give a way. We talk, I leave my information and full catalog with them and the employees. CONNECTIONS. That’s 5 less people than I would have talked to about my business if I hadn’t stepped out of my comfort zone to do this, right?
You are making connections with potential customers you never would have been able to meet on your own. By leaving slips for them to fill out their contact information, you are opening the door to endless possibilities and new customers.
So, I always have to take things one step further. Why not keep a Large Utility Tote in your trunk full of these business baskets. Wouldn’t it be great if you were out running errands on a regular day, walked into a business, and thought…this would be a great place to leave a business basket. If you leave them in your trunk…you will be 10 times more likely to DO IT. Set yourself up for success! Have a marketing kit in your car. And girl…if you don’t have one, you need one! So call me and I’ll hook you up 🙂
If you would like to see the slips I made for these baskets, there is a print out available here:
If you would like to connect with one fabulous lady, whom I truly admire and look up to, Melanie Moore can be found here:
How many consultants do you know that sell for another company?
Are you using those connections effectively?
How easy would it be to sit down today and write a list of 10 people who work for a different direct sales company? I am a Thirty-One consultant. I could contact:
…and the list goes on and on!
So then I ask them if I can mail them 25 mini catalogs. They could put my catalogs in their customer bags when they deliver. And they can mail ME 25 mini catalogs and I will do the same for them! How easy is that? Reaching new customers is what it’s all about. Making NEW connections each and every day.
Let’s go a step further. What if I sent one consultant from a different company a product I sell. She gives a shout out on Facebook to me with a picture of my product, maybe a coupon offered for a referral, and link to my website. And I do the same for her. Send me something small in your inventory and let me advertise for you! And you can advertise for me. Let’s see if we can use our connections with each other….to make more customers for the both of us!
It’s such a good way to gain a new customer base!! And don’t think you have to stay local…how great would it be to find a consultant 2 states over and do advertising with THEM? I would sure like to expand my customer base, how about you?
So who do I have out there in the direct sales world that would like to do this with me?? I have lots of Thirty-One to give away:) And lots of mini catalogs to mail you! Who wants to partner with me? Message me today!! I have a very loyal and broad customer base that would LOVE to see your products too!
Please contact me today if we can partner together! And let your teams know..this is a great way to get out of your box!!
Have a great day!
Ind. Senior Executive Director at Thirty-One Gifts
So I’m always looking for new ways to market my business to different circles of people. I came across a site that does personalized bookmarks. So of course I made some bookmarks and had the plan to go to libraries and ask to leave my bookmarks at their counters.
But I got to thinking, how can I use this? How can I make some contacts and relationships from this? So I decided to call my local Barnes and Noble and see if I could set up a table for a few hours, do a give a way, and give my bookmarks out. Let’s just say they thought I was crazy and gave me a run around.
But I’m not easily defeated. So I decided to try a smaller chain and I called Half Priced Books. I was directed to the regional manager. I called and spoke with her and she also thought I was crazy…INITIALLY. I said, think about it this way:
1. I buy a gift certificate for your store to give away
2. I set up my products and do a give a way
3. I post on my Facebook: “I’m at Half Priced Books today, come see me! Giving away a gift certificate today!
4. YOU get customers and advertisement, I get customers and advertisement
5. And she says…that sounds like a GREAT idea!
So she said I can set up at the store I was calling to.
But did I stop there? NO> I asked how many stores she is over, turns out SIX stores from here to Kentucky that I will be visiting and have exclusive access to. You never know until you ask. And if you stop at the first person who tells you no…you’re not going to find the one who will say YES!
Here is the website I got my personalized bookmarks at, for very cheap might I add: http://www.printrunner.com
And here is a video I made for my team explaining what I’m doing: https://www.youtube.com/watch?v=DiCE_7oqY2s
Here is a picture of my bookmark:
Remember, it always seems impossible until it’s done!