customer groups

Free June Customer Group Themed Posts!

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So I want to show everyone exactly how AMAZING the new feature from Cinchshare is, called Collections. So I’m giving away an entire month’s worth of posts EVERY MONTH!

FYI…these posts expire in two weeks! So you better grab them quick!

Did you know you no longer have to be an ambassador in order to get these links? All you have to do is have a Cinchshare account and you will have access to this entire month’s worth of posts!

 

So I’m going to share some posts with YOU.

You can schedule an entire month’s worth of posts for JUNE in your customer groups!

The days are themed for:

  • Monday Giggles

  • Tuesday Engagement Posts

  • Wednesday Quotes

  • Thursday Inspiration

CLICK HERE to join Directly Social and get these links monthly for FREE! I just posted your JUNE customer group posts TODAY!

To sign up for Cinchshare click here: CINCHSHARE (you’ll need to join to get access to those links/posts)

Melissa Fietsam

@DirectlySocial

4 Types of Posts to Increase Engagement in your Customer Facebook Groups

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Your customer groups on Facebook are an extremely important part of your business.

I’m going to give you 4 ways to increase your engagement with your customers.

Why is this important?

Because this is your tribe. These are your people, your posse. They are in that group because they chose to be. So make it worth their while. You have to create a community for them. Teach them things, make them smile, touch their heart, interact and get to know them. Because people shop with people they know, trust, and love. And you can’t build a community without some effort.

“Nobody comments on anything”

I’m the last person you want to say that to. Because I will be the first to tell you…if your customer group sucks…it’s probably cause you’re doing a sucky job as a consultant. Let’s not sugar coat it.

Either, they’re reciprocating YOUR attitude and effort, or you simply need new people. In every aspect of my business, I create a funnel to get new people into my customer group. Every month, every party, every fundraiser, every newsletter, everything. Always be growing your tribe.

Focusing on increasing engagement in your customer Facebook group will never be a waste of your time and energy.

 

So here’s 4 ways to Increase your engagement in your Facebook customer groups:

#1 Giveaways:

Do a weekly giveaway. Friday FUNday. Now before you cuss me out and tell me you can’t afford to do giveaways every week, hear me out. Five dollars. You can afford $5 a week for a giveaway. You can send a $5 Dunkin Donuts gift card via text or email. You can send a Starbucks giftcard for $5 via text. You can do anything you want.

By doing a weekly giveaway, you have them do something to earn it. It does not always have to be about your business either. And shouldn’t be.

  • Add 5 friends to the group (with their permission. Don’t get me started on adding people to groups without their permission)
  • Join this opportunity event (give them link to your next one)
  • Comment on this question (post an engagement graphic)
  • Anyone who books a party today (post an awesome reason to)

#2 Engagement Questions:

These are simple questions to increase engagement. But you know what the best thing about it is? When they answer, you get to know them. You start creating conversations with your customers and then something crazy starts happening. They start creating relationships with OTHER PEOPLE in your customer group. And then BAM! You’ve got a tribe. A place they want to be. A happy place in a crazy world. And that’s what it’s all about.

Here’s an example of an engagement post. And here’s an entire album of engagement graphics from Cinchshare:

78 FREE ENGAGEMENT GRAPHICS

#3 Cutest Pet Contest

Everybody loves their pets. Some people love them more than their kids…ask my mom…just kidding mom!! Kind of…

Every single time I’ve done a cutest pet contest or a cutest kid contest, I’ve had huge engagement and added tons of people to my group.

Basically, you run this for like 1-2 weeks. They add their picture to your group and the picture with the most “likes” wins. Now the key…is to get them to add their friends to VOTE. And the prize has to be REALLLLLLY GOOD for this one. BIG!

#4 Add a Friend Post

First, don’t EVER EVER EVER add people to your customer group without asking. You do NOT want to be that girl. I run contests all the time and tell them to add 5 people, or 10 people, or person who adds the most people. But I always make sure to tell them to ASK before they add. This will grow your page if you do it consistently. Here’s an example of one of mine. And this is GREAT for your weekly giveaways. Do once a month or every other month. Not too often!

So here’s 4 ideas…let’s brainstorm and let me hear what YOU love doing to get more interaction in your customer groups!

Melissa Fietsam

 

50 Engagement Questions for your Social Media Pages

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Engagement is the name of the game!

Set up one day a week to post an engagement picture and get your customers chatting in your customer Facebook groups and pages! It’s important to not always be posting business. You want to get to know them as a person! And this is a great way to do it.

Here’s an example of an entire album full of engagement posts (just like the one below) from Cinchshare:

GET FULL ALBUM HERE

And…I put together a list of 50 questions you can ASK and create your own graphics for!

  1. Where were you born?
  2. What is your middle name?
  3. What is one food you refuse to eat?
  4. If you had to get married where you MET your spouse, where would the wedding be?
  5. Do you prefer prefer coffee or tea?
  6. Dunkin donuts or Starbucks?
  7. Pepsi or Coke?
  8. Tag someone who makes you smile
  9. Tag someone who inspires you
  10. What was the BEST vacation you ever took?
  11. If you won a million dollars, what’s the first thing you would buy?
  12. If you got a plane ticket and could go ANYWHERE you wanted, where would it be?
  13. What’s the BEST book you’ve ever read?
  14. What’s your favorite cereal?
  15. What’s the one movie you could watch over and over again?
  16. What’s the last place you went on vacation?
  17. What is your occupation?
  18. When you were a kid, what did you want to be when you grew up?
  19. What city and state do you live in?
  20. Name a song that has a color in the name?
  21. Do you have any kids or grandkids?
  22. What is the first thing you do when you wake up in the morning?
  23. Are you a night owl or an early bird?
  24. Post a picture of your fur baby
  25. Post the last picture you took in your phone
  26. Do you like country or rock n’ roll?
  27. Who is the one celebrity you would love to meet?
  28. Who is your celebrity crush?
  29. Would you rather live in the country, on the beach, in the mountains, or in the city?
  30. In less than 5 words, what motivates you at the end of a long day?
  31. What do you like to do on a rainy day?
  32. Would you rather have a personal chef, a maid, a nanny, or a personal shopper?
  33. If you could sit on a bench for one afternoon and talk to anybody you wanted, who would it be?
  34. Do you sleep on: your side, your back, your stomach, or other?
  35. You are the representation of your 5 closest friends…tag them below!
  36. What team will you be cheering on this fall?
  37. What are you doing this weekend?
  38. Do you like your margaritas frozen or on the rocks?
  39. What was the last movie you watched?
  40. What is your favorite TV show?
  41. What was your favorite cartoon as a kid?
  42. What was your first job?
  43. What was your first car?
  44. What’s your least favorite chore: laundry, dishes, cleaning the bathroom, or vacuuming?
  45. What is your favorite salty snack?
  46. What is your favorite sweet treat you always crave?
  47. Are you a saver or spender?
  48. What is the last thing you do before you go to sleep?
  49. What’s your favorite flavor of ice cream?
  50. What’s one thing on your bucket list?

Here’s how easily you can schedule them for 2 months out, in less than 5 minutes!

Don’t know how to create your own graphics?

I can help you do that too! Here’s a video to learn how to create your own graphics in Canva:

Happy engagement graphic making day!! 😉 I totally made that up…but get to work!

Melissa Fietsam