hostess coaching

Hostess Coaching Notes with Shareable Links

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Hostess Coaching made EASY!

Check this out!

You can create a NOTE on your Facebook business page to do a series of Hostess Coaching links you can share with your hostesses.

If you would like to view my own NOTE: CLICK HERE

Here’s a video on how to create your own Facebook  NOTE:

What you want to add to your note:

  • Instructions on adding here friends to her Facebook event
  • Customer Specials
  • Hostess Specials
  • Any files she may need
  • Hostess benefits

Using OneDrive for your Hostess V.I.P. folder:

I love using OneDrive for my monthly hostess folder. It gives me a link I can share all month long with my hostesses. It saves me TIME. I can add:

  • Customer special flyer
  • Printable order form
  • PDFs of the catalogs
  • Graphics she can share

It’s all about working smarter, not harder!

When you set all these tools up for your hostess:

  • She stays informed
  • She is equipped on the go with all the tools she needs to have a successful party
  • She can easily access all information in one spot
  • YOU always have a link that is easy to share no matter where you’re at. It’s on your FB business page, so you can always grab it quickly!

Have you set up your Hostess Coaching Notes yets?

Have you joined our Facebook group for more tips just like these?

CLICK HERE TO JOIN

Melissa Fietsam

 

Hostess Coaching V.I.P. Group on Facebook

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Do you have a V.I.P. Group just for your hostesses on Facebook?

If not, you should!

What’s it for?

In this group, I add every hostess for the current month. Biggest question I get asked, is do I delete the group every month. No…why would I? I now have access to every single month for the last year and a half of hostesses. So if I want to know who had a party last June, I just go find my group. Work smarter, not harder.

What do you put in it?

  • Customer Special Videos
  • Hostess Special Video
  • Monthly Customer Special fliers
  • Printable order form
  • Digital catalog link
  • Party reward levels (so they know what they get at each level of sales)
  • Graphics they can use and share
  • Hostess exclusive items

Why do you want to do this?

Because every time you’re out and about and your hostess has a question, you can go to this group and TAG them in the post. It saves you time, it saves THEM time, it shows them you invested in them, and you have a resource later on to see who had a party in that month

Send out hostess challenges:

You can also send out a series of “pushes” for your hostesses to complete on certain days. One of the challenges I do is a Facebook Live. So I ask them all to go Live and tell their friends to join their party. And they DO! Another thing I do is send them a Google Survey link and ask them to send out to 20 friends that day. LOTS of things you can do with this. They don’t know what to do. That’s why it’s called hostess COACHING. If you’re not coaching them, they’re not going to be doing anything!

Updates:

Have an update and need to message all your hostesses? Why not just put it on this group and tag them all. You can save time and get everyone the message all in one swoop. BAM! Like a BOSS!

Want this file to use so you can create your own group this month?

JOIN DIRECTLY SOCIAL on FACEBOOK-CLICK HERE!

 

It really is about working smarter. It’s about learning steps to play the game a little easier and be the best consultant you can be to your customers!

Melissa Fiestam

 

 

Hostess Coaching Challenges, Get Your Hostess Working!

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My parties were going kinda slow this month, so I decided to try something new.

And guess what? IT WORKED! Because the fact of the matter is, if you’re not working…neither are your hostesses. And I’m totally guilty this month because I’ve been super busy. So what did I do?

Check out this video and then let’s talk about 3 hostess challenges you can do to:

  1. increase sales
  2. increase engagement
  3. increase your hostesses rewards. Happy hostess=happy business

Hostess Challenge #1:

Facebook Live: I have a monthly group for all of my hostesses for that month. I did a quick Facebook Live video and asked them to go live on their Facebook page. I asked them to say 3 things: 1) I’m hosting a 31 party and i want tons of FREE STUFF! 2) The customer special is the large utility tote for $10 and you need one! 3) post below if you’re interested and I can send you the information and get you added to my Facebook party. And if the hostess did…I would give her $5 off her order.

Now, I told her to tag me in the video and I would post her party link and event link for everyone once they started responding. And guess what? THEY DID! #HOLLA

Hostess Challenge #2:

Talk to 20: Today I will be messaging each of my hostesses with a specific “text” to send to 20 people. It will be a reminder of her party, link to shop, link to catalog. Super easy, super simple. Text 20 people this reminder. If she does…and snaps a pic of her messages/texts…I will add another $5 to her order.

Hostess challenge #3:

Last Chance to Order: On the 14th, I will give them a graphic and text to post on their Facebook page and grab some last minute orders. If they tag me…they get $5 off their order.

Love these tips? Follow my pages for more:

YouTube

VIP Group

Facebook Page

Instagram

Pinterest

Hostess Coaching is one the most important things you can do for your business, and often the most overlooked by consultants.

You can’t expect your hostess to know what to do. Here’s an example for you to think about:

I went to Laser Web with my kids. We all know what to do, right? DUH…pick up the laser gun and whoop your kids tail and make sure they know mom’s still the boss. But…when you go in, they separate you into 2 groups. One group grabs this color, the other group grabs another color. And you’re like…oh…they’re smart.

Then they walk you through the laser tag course and all the rules and most importantly…how to WIN.

We all know how to play laser tag. But if we didn’t get that specific “walk through” and rules of the game…it would not have worked. And more importantly…it wouldn’t have been much FUN.

So think about that. Yeah…our hostesses know how to have a party. But did you give them the tools to be successful and have FUN doing it?

Now, next month, I will be thinking this through thoroughly in order to get the ball rolling on these hostess challenges way in advance and get them possibly: selling a certain # of specials, collecting a certain amount of orders “pre-party”…let’s start brainstorming!

Happy Hostess Coaching ladies!

Melissa Fietsam

Hostess Coaching Notes on your Facebook Business Page

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I LOVE the NOTES on my Facebook business page!

And I’m going to show you how to create a NOTE for your hostess coaching! This is a tool your hostess can use to share all of her party information. Which of course, has all the information YOU need to share with people.

Below, you’ll get a template to make your OWN NOTE and you’ll see how I share those!

Check this quick video out:

Now, I’m even going to give you a template to get started on your own!

Here is my exact template for my NOTE below:

Everything in BLUE is a link to a certain page on my website or elsewhere.

Becky is hosting a Thirty-One party and we want to show you all the basics so you can see what it’s all about in a SHORT, EASY, & FUN way! So kick your feet up and check out all there is to see!If you need anything at all, contact her consultant:

Melissa Fietsam, Ind. Executive Director at Thirty-One Gifts:513-225-1775: www.buymybags.com: buymybags@hotmail.com

Here’s Becky’s direct Thirty-One Gifts party link to order:

BECKY’S PARTY LINK

You’ll want to check out TWO catalogs! The Spring catalog and the new SUMMER style guide!

SPRING THIRTY-ONE CATALOG

SUMMER THIRTY-ONE CATALOG

April Thirty-One Gifts customer specials are AWESOME!! For every $35 you spend, you get one of THESE two items for just $15!

APRIL CUSTOMER SPECIAL

Join my customer group for weekly giveaways AND a monthly giveaway of over $150 in FREE PRODUCT:

CLICK HERE TO JOIN CUSTOMER GROUP

Here’s some of my personal favorite SUMMER products to check out:

VIEW SUMMER ALBUM

If you’re interested in booking your OWN easy peasy Facebook party, here’s the HOSTESS specials for April:

APRIL HOSTESS REWARDS

And if you’re interested in joining Thirty-One Gifts, you don’t want to miss out on FOUR enrollment kits to choose from! Only in April, we have TWO $50 enrollment kits:

JOIN MY TEAM

If you have any questions at all, please don’t hesitate to let us know!Melissa Fietsam, Ind. Executive Director at Thirty-One Gifts:513-225-1775: www.buymybags.com: buymybags@hotmail.com

And don’t forget! You can get these 2 items below for $15 when you spend $35 this month!

Shopping made easy with Melissa Fietsam, Ind. Executive Director at Thirty-One Gifts: www.buymybags.com

So what do you DO with this NOTE?

  1. Share with your hostess: You want to share this with your hostess and let her know she can share it onto her main timeline and shout about her party. She can email the link, she can Facebook message it, text it, whatever she wants! Just copy the URL at the top of the NOTE or simply click the SHARE button ON the NOTE.
  2. You can schedule a post with Cinchshare to go into your actual Facebook party ON YOUR BUSINESS PAGE. This will only work if you do your parties on your business page. Schedule to share the NOTE in the party and then do a giveaway for anyone who shares that note onto THEIR timeline to tell everyone their friend is hosting a party and see if they would like to order!

BAM! You just worked your business like a BOSS!

Have fun creating your NOTES today ladies!

Melissa Fietsam

 

Do you SUCK at Hostess Coaching?

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I have some really great tips for all your hostess coaching this morning!

If I could say there’s one thing in your business that needs consistent work, it’s hostess coaching. You can have the best Facebook script in the world, the best party presentation under the sun…but if you’re not coaching your hostess-your party is going to FLOP!

I want to show you a few easy things you can do to get your BASELINE hostess coaching done in less than 5 minutes every single month!

STEP 1: Create a hostess group

Create a closed group on Facebook every single month for your “VIP Hostesses”.

In this group, you want to add:

  1. All of your hostesses for that month
  2. A Photo album with some photos they can share of customer specials and such.
  3. Copy of the customer special flyer
  4. Copy of the order form they can print if they run out
  5. Copy of digital catalog (that you’ve already uploaded to issuu.com)

And WHY would you want to have all that in a group?

How many times is your hostess at work and forgets her catalog?

How many times does she send you a message and say, “What was the customer special again?”  “What patterns does it come in?”

Stop wasting your time! And hers! Now you can immediately go to your VIP Hostess Group and tag her in that post she needs. BAM! LIKE A BOSS!

STEP 2: Create some Google Surveys

Every month, I create 3 google surveys for my team.

Hostess Coaching #1: gets sent the day she books her party

Hostess Coaching #2: gets send the day her party starts

Hostess Coaching #3: gets sent 3 days before her party ends

Here’s an example of this month’s Hostess Coaching #1: https://goo.gl/forms/YU0OxSYffCLbvplu1

Once these are set up, all you have to change every month is the MONTHLY SPECIAL! And our whole team has these awesome hostess coaching links they can TEXT, Facebook message, or post in the VIP Hostess Group!

STEP 3: Now schedule some posts

Now all you have to do is schedule a handful of hostess coaching tips into your group for the duration of the party! You want to give them some challenges and schedule those Google Surveys you just did!

Here’s some examples of my posts and how I scheduled them in 10 minutes, check this out:

So tell me below what YOUR favorite hostess coaching tip is?!

Melissa Fietsam

 

Power Hours for your Direct Sales Business

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So many people sign up for Direct Sales with the assumption that they won’t really have to work.

If you’re in this for a hobby, that is an absolute truth: you really don’t have to work at it.

If you’re in this to make an income or achieve a financial goal: you couldn’t be farther from the truth.

You can’t expect to make a substantial difference in your finances if you’re not willing to put in the work to get it.

Using Power Hours can help you run your business in 20 minutes a day.

If you’re not willing to work 20 focused minutes a week, in certain areas of your business, then quite frankly-you don’t DESERVE that paycheck you’re complaining about NOT GETTING!

People ask me ALL THE TIME…how do you do it. I’m sorry to inform you, there is no secret. It’s hard work. That’s it.

Tried and true, get up and get to work every single day. The RENT IS DUE EVERY SINGLE DAY. You want to make money in this business, PUT IN THE WORK. People seem to want the benefits without the commitment. You can’t have one or the other. You get exactly what you put into this business. Plain and simple. I don’t do magic tricks. I don’t do anything YOU can’t do. I don’t skate by on my good looks and charm, trust me, I live 90% of my life covered in babies bodily fluids and food. You just have to get to work.

WHEN YOU WANT SUCCESS AS BAD AS YOU WANT TO BREATHE, YOU’LL BE AS SUCCESSFUL AS YOU WANT TO BE.

Take 20 minutes a day. Dedicate 20 minutes to ONE of 5 focused tasks per day.

  1. Booking
  2. Customer Service
  3. Recruiting
  4. Marketing
  5. Hostess Coaching

Monday Booking:

Spend 20 minutes working on booking parties. Whether these are Facebook parties or home shows, you still have to ASK. Spend this 20 minutes:

~personally reaching out to people

~creating a game or graphic to book

~do a FB live talking about the hostess special

~contact PAST hostesses from the previous years

~make hostess packets and post a picture on social media-and make them COOL so everyone wants one!

There’s a million things you could do.

 

Tuesday Customer Service:

Spend 20 minutes creating a buzz.

~send a thank you email to anyone who has ordered in the last week

~contact each person who ordered the previous month and make sure they’re happy with their product (and have you seen the new specials?)

~contact anyone who has open orders and make sure they knew about the customer specials if they didn’t order one

~go comment on all your open parties and start some conversations with the guests

~scroll through Facebook and actually interact with your customers on THEIR pages

 

Wednesday Recruiting:

~touch base with all your new consultants within the last 3 months

~reach out to any potential consultants

~don’t have any potential consultants? create an opportunity event and GET ONE!

~put some pins on Pinterest about joining

~create a youtube video or FB live about joining…then share into all your FB parties!

 

Thursday Marketing:

This is all social media to me. Sharing my love of my product on all the different social media sites. And because I love it, this isn’t even work. This is my play time!

~schedule some tweets in Cinchshare

~pin some things from your Cinchshare history onto Pinterest

~schedule some Instagram posts onto Twitter/FB business page

~go post your social media links in all your parties

~create a contest on a social media channel and direct all your customers to it

~create a newsletter to email your customers

 

Friday Hostess Coaching:

Spend 20 minutes contacting every hostess.

~ask them if they need any extra order forms or catalogs

~tell them what their total is for online orders so far

~give them a task to do that day: post this, tag 3 friends on some posts in your party, or text this to 3 people today

~tell them how much farther they are from the next level and TELL THEM HOW TO GET THERE!

 

This is just a small breakdown of a HUGE list you should already have! 20 minutes a day. If I can do it, YOU can do it!

Melissa Fietsam

Book 10 Holiday Thirty-One Parties!

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So here’s a team challenge for our team. We have a goal of booking 10 holiday parties to close by October 15th.

WHY?

10 Holiday parties at $200 each, equals $2000 in sales. BAM! Right there. So let’s get after it!

Check out this video:

Now you can see the exact video I posted in my customer group:

 

Here are a couple of graphics we will be using. This will be an ongoing push until the end of October. The goal is to get people in the holiday spirit! It’s time to rock out this fall season to:

  1. Help everyone earn the Leadership Incentive Trip starting in October
  2. Get our customers on board, that if they host a party they get to shop from the outlet sale early
  3. increase sales in general
  4. increase the # of people in our customer group
  5. increase the amount of people we’re in front of, therefore increasing our chances of recruiting
  6. and the more people we’re in front of, the more people who will book for NOVEMBER!

Each month will have the same idea. A “holiday package” with the goal of booking 10 Holiday parties each month!

It states a $200 party because that’s EASY. But we will be focusing on hostess coaching to (OF COURSE) get them higher sales than $200!

Score all around. Who’s ready for Melissa Fietsam and the holiday season? Cause I have a TON of ideas we’re pushing right now! You ready?!

14359268_10154681860110809_1618508785166641811_nholiday-party

Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

http://www.buymybags.com

#31 #31bag #31bags #thirtyone #thirtyonegifts #holidayparty #jointhirtyone #halloween #directsales #booking #increasesales #increasebookings

New Fiscal Thirty-One Year Means a New Time to PLAN

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It’s a new Thirty-One Fiscal Year. That means it’s time to do a few house cleaning things in your business.

  1. You need to assess what worked.
  2. You need to assess what didn’t work.

Without understanding how your year went, you have no basis to move forward and improve in any way.

Last year, I focused on New Consultants. And simplifying my business. And you know what improved? New Consultant qualification rate and my own personal sales. Funny thing happens when you FOCUS on something…you IMPROVE it.

This year, my “word” is SIMPLIFY and SYSTEMS.

Last year I removed all the bells and whistles. From everything. I got back to the basics of my business:

  1. Booking

  2. Recruiting

  3. Sales

  4. Customer Service

I looked at every aspect of what I was DOING. And then figured out how I could simplify the process to: remove any confusion, make it time efficient for ME and my customers, to make sure it was income producing, and to evaluate if it was even WORKING. I learned a lot about my business last year. And it was my highest sales in 8 years. Last fiscal year, you saw my Facebook party go from 2 weeks, 2 7 days, to 4 days. Intentional. And now it’s working better than ever before.

So all week I’m going to be giving you tips on simplifying your business and creating systems that WORK.

And my first tip to you today, SIMPLIFY your hostess coaching and your hostess packets. I removed all the extra pages, the scratch offs, the 2 page hostess coaching explanation, the envelopes, the invitations, EVERYTHING. You know what has gone in my hostess packets for the last year?

  1. 3 catalogs
  2. 5 order forms
  3. How to order guide
  4. monthly special flier
  5. Bundles sheet flier (the monthly customer special bundle deals)
  6. recruiting flier
  7. 5 mini catalogs with a postcard that shows them “how to order from my party” for the hostess to hand out to her friends

I found that my hostesses were not USING anything. They weren’t looking at anything. I was wasting time and money on so many things that weren’t working. The invitations I was mailing were not income producing. The bells and whistles weren’t working.

I make up these hostess packets ahead of time and the only thing I have to add is the monthly special flier and bundle flier. I simplified the system SO much…that envelopes are ready to mail with my return address label on them already. Only thing I have to do is add those 2 fliers, put it in the envelope, add their address, and mail it. No more dropping off either. It’s systematic now. They all get mailed. Does it cost me a penny? yeah. But they get out immediately. It’s not hanging over my head, I don’t forget, and it’s FAST. My hostesses appreciate it and rely on it now.

So today…take a moment to look at your systems.

What is working? And what is NOT?

Thirty-One Gifts

Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

www.buymybags.com

#31 #31bag #31bags #thirtyone #thirtyonegifts #findaconsultant #directsales

June Thirty-One Documents

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Here’s some files that Bridgett Edwards creates for our team each month.

I’ll post these each month for everyone, as Bridgett gave me permission cause she’s awesome like that 🙂

In here you’ll find some great tools to help with your June month. Bridgett is the BOMB when it comes to graphics and we’re so lucky to have her help!!

There’s some Hostess Coaching fliers, hostess checkout fliers, some graphics to help at checkout, etc.

https://onedrive.live.com/redir?resid=72185D5634F2046!953&authkey=!ALOCTwwrdV4nNio&ithint=folder%2cjpg

 

Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

www.buymybags.com

#31 #31bag #31bags #thirytone #files #June #documents #thirtyonegifts

Thirty-One Hostess Coaching

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Hostess Coaching is one of the most important things you will do in your business. You can book a party all day long…but if you don’t COACH HER…she’s never going to succeed and she’ll never come BACK!

We do hostess coaching in order to increase the things WE need. And to provide this amazing customer service that she will be gushing about to her friends.

1. Hostess Coaching can do whatever you WANT it to do:
2. increase sales
3. increase recruiting
4. increase leads
5. increase bookings
6. celebrate
7. encourage
8. reward

I KNOW that you will see huge results if you focus on hostess coaching:

1. Your hostess will be telling her friends
2. Your sales will increase because your hostess is engaged
3. Your hostess will be happier because she’s informed
your hostess won’t walk around wondering where you’re at or what she’s supposed to do
4. you will get bookings because your hostess will not hesitate to share her positive experience with others
5. you can increase leads by having your hostess doing the work for you

So right now, I want you to EVALUATE your hostess coaching:

STEP ONE:

On a scale of 1-5 (5 being…I’m a hostess coaching rockstar and 1 being…I suck at it), rate where you are NOW with hostess coaching.

STEP TWO:

You should fully assess what you are doing in these categories below. Assess EACH # on how you’re achieving each step: EX: increase sales….I give her an incentive to hit certain levels of sales.

1. Hostess Coaching can do whatever you WANT it to do:
2. increase sales
3. increase recruiting
4. increase leads
5. increase bookings
6. celebrate
7. encourage
8. reward

STEP THREE:

I want you to start using a 3 step process in hostess coaching. Each month, these will update for the following month. If you are savvy and can create your own…DO IT. If not…here are 3 touch points I want you to have with your hostess and use can use these BLANK ones I created for our team:

1. THE DAY SHE BOOKS HER PARTY: You will send her a LINK in text to her cell phone AND on Facebook. We want to make sure she gets this: http://goo.gl/forms/VKMly3yZDc. This will help her know what to expect from YOU and keep her 100% informed. This also holds YOU accountable to do what you said and follow up with her each Monday.

2. THE DAY HER PARTY GOES “LIVE”: You will send her a link via text to her phone AND Facebook. We want to make sure she gets this: http://goo.gl/forms/9Ok8TZWNLl. This will give her all the tools she needs to share, the reminders to be successful, and keep her informed.

3. THREE DAYS BEFORE HER PARTY CLOSES: You will send her a link via text to her phone AND Facebook. We want to make sure she gets this: http://goo.gl/forms/GP5tRoqHSW. This gets her prepared, shows her the opportunity to join, and gives her the necessary steps to get a last minute “push” for orders.

How easy is that? Send a text message ever Monday with one simple link. And now she has all the tools to keep her excited.

Hostess coaching: The #1 complaint is that hostesses had no idea what was going on and there was no communication from the consultant. Don’t be that guy! A good referral is worth your weight in gold. But a bad referral will travel WAY faster and farther than a good one. Always remember that. Your hostesses are 110% worth your time. But…it doesn’t take much time at all.

Melissa Fietsam, Ind. Senior Executive Director at Thirty-One Gifts

www.buymybags.com

#31 #31bag #31bags #thirtyone #thirtyonegifts #hostesscoaching